Returns & Exchanges
At Faritha, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for all items in their original condition. Whether you need a different size or a full refund, our team is here to ensure a smooth and hassle-free experience.
Return Process
- 1.Initiate Your Request
Log into your Faritha account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring you include the printed return slip inside the box for identification.
- 3.Ship the Item
Affix the prepaid shipping label provided in your email to the outside of the package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.